http://doodlemedia.com Thu, 22 Nov 2007 09:52:28 CST http://doodlemedia.com Thu, 22 Nov 2007 00:00:00 CST The Doodle Media client area will be unavailable after noon today, the 22nd, for upgrade. We will be opening the client area back up with a more robust support solution to serve you better. Happy Thanksgiving from the Doodle Media team!  Dragos Cazacu,Doodle Media Staff http://doodlemedia.com Wed, 14 Nov 2007 00:00:00 CST We will be out of the office on Thursday as we have had a death in the family and will be attending the funeral and with our loved ones during this time.Current Clients:  Please be sure to submit your support tickets online at www.doodlemedia.com and one of the guys will assist you with your issues.Thank you,Stacey KingDoodle Media Inc. http://doodlemedia.com Thu, 18 Oct 2007 00:00:00 CDT This will only concern you if you run our modified version of the ECT Shopping Cart - Upgrade NoticeWe received notification of an important upgrade release this morning.  We'll be modifying our system for this change today.  If you would like the upgrade, please contact us via the support desk - upgrades department.  Simply go to our site, click on Client Area up at the top and choose Submit Ticket - Upgrade Department.Upgrades are $30 if you have the most recent cart - $50 if you have customizations that we'll have to work around.  You will be billed after the upgrade is complete.  Do Not have ECT upgrade you or you will lose your customized modules that we have built for this cart.Here are the details of the new release:http://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=47046Posted - 10/18/2007 :  06:46:50   Vince - Ecommerce TemplatesThe v5.4.4 updater is now available for PHP.The following changes have been made...A major issue has been corrected with stock management which could allow products not in stock to be sold.The automatic deletion of uncompleted orders will now return stock when using stock management.The old style "add to cart" has been returned where adding a product will "add to" the number of existing items of that product in the cart rather than replacing them.Order status changes can now be "emailed" from the order details page.An issue has been fixed where extra slashes could be inserted when using the client login system and client detials with apostrophe's.Some minor security issues have been addressed.Canada Post now sends the cost of goods which can be used with their insurance calculations.A problem has been fixed when calulating Canada Post package dimensions.A bug has been fixed when calculating the package weights when using FedEx and the $splitpackat parameter.It's now possible to search for clients with login level zero.An issue has been fixed related to the time at which discounts expire being incorrectly shown.VinceThe following files have changed since v5.4.3vsadmin\inc\inccart.phpvsadmin\inc\inccats.phpvsadmin\inc\incclientlog.phpvsadmin\inc\incclientlogin.phpvsadmin\inc\incdiscounts.phpvsadmin\inc\incfunctions.phpvsadmin\inc\incmain.phpvsadmin\inc\incorders.phpvsadmin\inc\incproddetail.phpvsadmin\inc\incprods.phpvsadmin\inc\uspsshipping.phpThank you,--Stacey KingDoodle Media Inc. http://doodlemedia.com Thu, 11 Oct 2007 00:00:00 CDT We are merging everyone from using regular emails to contact myself to actually using the Client Area support desk since my mailbox has just become too much for one person to handle. I ask you to please use our support ticket area to contact myself and the rest of my team to ensure a prompt turn-around on your maintenance requests and general questions. I'm still here and available to you, however, I do have several team members here ready to help you as well. I'd really appreciate your cooperation in this matter. I'll take a few moments to give you a brief introduction to the people you will be talking to. I always like to know who I'm talking to when I go to these support desks. :) I do answer the tickets in the support area and the other team member you'll get often is Dragos. He is one of our coders and really my right hand man here.  HTML, XHTML and CSS are his specialties. If you have a design question, he will most likely flag me for the ticket but if you need coding help, he is "the man" and is fully capable of solving many issues that come through here. If you need help with ECT Cart / Doodle Cart / HTML / CSS / making your site load faster - he will most likely be on your support request. Lokesh is our PHP coder. He is one of the best coders out there and will be on any custom modification job for shopping carts and applications of this nature. If you need a completely unique application or modification to your shopping cart - he can most likely do it. He's fast and efficient.  Lokesh also does most of the upgrades on the shopping carts. Teresa is our billing girl. Late on your payments?? You'll probably be hearing from her. :)  She doesn't seem to be the popular one around these parts!And last but not least, Amy, who also handles routine maintenance such as stocking shopping carts and image resizing.We do have other team members, but these are the people that may answer your requests from time to time so I just wanted to take a moment to introduce you. Know that they have all been with me for at least two years and I fully trust them to do you right. Thank you for your continued business! Without you we couldn't have grown to where we are now!!Stacey KingDoodle Media Inc. http://doodlemedia.com Mon, 01 Oct 2007 00:00:00 CDT Regarding automatic payments with your credit card on file:If you prefer to have all of your bills paid by one card, you may leave your credit card details with us and our system will automatically run all bills on their due date to keep your account current.  This is for recurring hosting payments and any other invoices that are generated to your account such as maintenance or design invoices.If you choose not to have your card billed automatically, do not leave your card details in the client area as your card will be charged on the invoice due date.Thank you,Teresa Birk - Billing Dept.